Terms of service

Last updated: 4 July 2026

1. Welcome

This website is owned and operated by Ari Baby (ABN 48 857 057 077) ("Ari Baby", "we", "us", "our"). By browsing this site or placing an order, you accept these Terms & Conditions, so please take a moment to read them. Purchases can only be made by people aged 18 or over. We may update these terms from time to time, and the version published at the time you place your order is the one that applies to it.

2. Our Products

Our blankets are woven from natural muslin fibres, which means each piece carries small differences in weave and texture. These are signs of a natural fabric, not defects. Expect your blanket to soften with every wash and to shrink slightly (around 5–8%) after its first one. We do our best to photograph our products true to life, but screens display colour differently, so slight variation between what you see online and what arrives is possible. All listed measurements are approximate.

3. Pricing

All prices are in Australian Dollars and include GST. Shipping is calculated separately at checkout. Prices may change at any time without notice, and if an item you purchased is later reduced or included in a promotion, we are unable to refund the difference.

4. Placing an Order

When you place an order, you are making an offer to purchase, and a contract is only formed once we accept it. In rare cases we may need to decline or cancel an order, for example where an item is out of stock or a pricing or listing error has occurred. If that happens, we will let you know promptly and refund any amount you have paid in full. Please double-check your order and delivery details before checking out. If you need to change or cancel an order, email us as soon as possible; we will always try to help, but once an order has been dispatched we can no longer make changes.

5. Discount Codes and Promotions

From time to time we offer discount codes and promotions. Unless stated otherwise at the time of the offer: codes apply to full-priced items only, are limited to one use per customer, cannot be combined with any other code or offer, and cannot be applied to an order after it has been placed. Specific promotions may carry their own additional terms, which we will publish alongside the offer. Promotional stock is available while it lasts.

6. Sale Items

Items purchased from a sale or clearance collection are final sale and cannot be refunded or exchanged, unless the item is faulty, in which case our Refund Policy and the Australian Consumer Law apply as usual.

7. Shipping and Delivery

We ship within Australia only. Delivery timeframes shown at checkout are estimates and can be affected by carriers and circumstances beyond our control. If your order has not been dispatched within a week of purchase, we will email you with an update. Once your parcel is on its way, tracking information comes from the carrier and ownership and risk in the products pass to you on delivery. Please make sure your shipping address is correct at checkout, as we cannot take responsibility for parcels delivered to an incorrectly supplied address.

8. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which forms part of these Terms & Conditions.

9. Product Safety and Use

Our products are designed to be used under adult supervision. Always follow safe sleep guidelines, including those published by Red Nose Australia. Blankets and wraps should never be placed loosely in a cot with a sleeping infant. Please read and follow all care and safety instructions provided with your product.

10. Reviews and Photos You Share

We love seeing Ari Baby blankets out in the world. If you tag us, mention us, or submit a review, photo, or video, you give us permission to share and adapt that content on our website, social media, and marketing, worldwide and without payment, with credit where practical. By sharing content with us, you confirm you have the right to do so, including permission from the parent or guardian of any child who appears in it. If you would ever like something taken down, email us and we will remove it.

11. Intellectual Property

Everything on this website, including our name, logo, product designs, prints, photography, and written content, belongs to or is licensed to Ari Baby. You are welcome to browse and share for personal use, but our content may not be copied, reproduced, or used commercially without our written consent.

12. Privacy and Communications

We handle your personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth). We never sell your details to third parties. If you make a purchase or join our mailing list, we may send you order updates and marketing emails; you can unsubscribe from marketing at any time using the link in any email.

13. Liability

Nothing in these terms excludes, restricts, or modifies any right or guarantee you have under the Australian Consumer Law. Subject to those rights, we are not liable for indirect or consequential loss arising from your use of this website or our products, and our total liability in connection with any order is limited to the amount you paid for that order, or the replacement or resupply of the goods.

14. Events Beyond Our Control

We are not responsible for delays or failures caused by events outside our reasonable control, such as natural disasters, carrier disruptions, or supplier failures. If such an event significantly delays your order, we will contact you, and either of us may cancel the affected order for a full refund.

15. General

If any part of these terms is found to be invalid or unenforceable, that part will be severed and the rest will continue to apply. These terms, together with our Refund Policy and Privacy Policy, form the entire agreement between you and Ari Baby in relation to your use of this website.

16. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.